Bill Dube Hyundai Regarding Yelp Reviews

THE TRUTH
At Bill Dube Hyundai, we value the feedback of our customers. We're not always perfect, but we are always looking for ways to improve and we take our online reviews seriously. We regularly check our Yelp and Google Places pages to see how our customers feel about the experiences they have with us. We also do everything we can to address any problems that our customers bring to our attention.
THE WHOLE TRUTH
We have noticed that Yelp's rating system may not be entirely reliable or accurate, especially for dealerships. Yelp calculates a business's overall rating based on the average rating given by customers who write reviews for the business. However, the site doesn't factor in reviews that are filtered. Yelp uses an algorithm to "hide" reviews that are not recommended.

Yelp claims to only hide reviews from inexperienced users. New users who have only written one review, for instance, are usually hidden. However, many of Bill Dube Hyundai's reviews don't fit this description and remain hidden anyway.
AND NOTHING BUT THE TRUTH
In the hidden section of Yelp's reviews you will see some negative reviews, but you will also find many of our satisfied and happy customer reviews, like these:

Contact

Bill Dube Hyundai

271 Main Street
Directions Wilmington, MA 01887

  • Sales: (888) 441-9243
  • Service: (888) 452-1068
  • Parts: (866) 373-0615

Hours

  • Monday 9:00AM to 8:00PM
  • Tuesday 9:00AM to 8:00PM
  • Wednesday 9:00AM to 8:00PM
  • Thursday 9:00AM to 8:00PM
  • Friday 9:00AM to 6:00PM
  • Saturday 9:00AM to 5:00PM
  • Sunday 11:00AM to 4:00PM